This is a privacy policy of SHOFCO which may also be referred to as “we” or “us”. This policy explains how we collect, use, disclose and protect your personal information when you interact with our website and services. We are committed to respecting your privacy and protecting your personal information in accordance with applicable data protection laws. By accessing or using our website and services, you agree to the terms of this privacy policy.

1. Information we collect
   
   
   • We may collect the following types of personal information when you interact with our website and services:
     
     
     • 1.1 Information you provide
       
       
     • We collect personal information that you voluntarily provide to us, such as your name, email address, phone number, postal address, date of birth and any other information you voluntarily share with us.
       
       
     • 1.2 Information our website collects automatically
       
       
     • When you visit our website or use our services, we may automatically collect certain information about your device and usage through cookies, log files, and similar technologies. This information may include your IP address, browser type, device type, operating system, referring Uniform Resource Locators (URLs) and other usage data.
       
       
       
2. Use of Information
   
   
   • We may use the personal information we collect for the following purposes:
     
     
     • 2.1 Providing and Improving Our Services
       
       
     • We use your personal information to provide and improve our website and services, respond to your inquiries and requests and personalize your experience on our platform.
       
       
     • 2.2 Communication
       
       
     • We may use your personal information to communicate with you, including sending you administrative messages, updates, newsletters and promotional materials, subject to your preferences and applicable laws.
       
       
     • 2.3 Research and Analytics
       
       
     • We may analyze and aggregate your personal information for research and analytical purposes, to understand trends, improve our services and develop new programs and initiatives.
       
       
     • 2.4 Legal Compliance and Protection
       
       
     • We may use your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also use your information to protect the rights, property, or safety of SHOFCO, its users, or the public.
       
       
       
3. Sharing of information
   
   
   • We may share your personal information with third parties in the following circumstances:
     
     
     • 3.1. Service providers
       
       
     • We engage trusted third-party service providers to assist us in providing and improving our website and services. These service providers may have access to your personal information and are contractually obligated to handle it in a manner consistent with this privacy policy.
       
       
     • 3.2. Partners and affiliates
       
       
     • We may share your personal information with our partners and affiliates for the purposes of program administration, coordination and communication.
       
       
     • 3.3 Legal requirements
       
       
     • We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests
       
       
       
4. Data security
   
   
   • We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We implement technical, administrative and physical security safeguards to maintain the confidentiality and integrity of your information. However, please note that no method of transmission over the internet or electronic storage is 100% secure and we cannot guarantee absolute security.
     
     
     
5. International data transfers
   
   
   • If you are accessing our website or services from a location outside Kenya, please be aware that your personal information may be transferred to and processed in countries that may have different data protection laws than your country of residence. By providing your information to us, you consent to such transfers and processing, including the storage and processing of your personal information in countries outside your country of residence.
     
     
     
6. Data retention
   
   
   • We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed for the purposes for which it was collected.
     
     
     
7. Third-party websites and services
   
   
   • Our website may contain links to third-party websites or services that are not controlled or operated by us. This privacy policy does not apply to such third-party websites or services and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties before providing any personal information.
     
     
     
8. Changes to our privacy policy
   
   
   • SHOFCO reserves the right to modify this privacy policy at any time without notice and any changes will be effective immediately upon posting the revised version on our website. We encourage you to review this privacy policy periodically for any updates or changes.
     
     
     
9. Contact Us
   
   
   • If you have any questions, comments, or concerns about this privacy policy or our privacy practices, please contact us at: https://www.shofco.org/contact/